Australia Day Update

We are happy to announce that NSW Health has advised that we are now able to offer residents an outing in the ATV bus. Obviously, there need to be a number of COVID safeguards in place which we will comply with. We are in the process of formulating a COVID safe plan for these outings to take place. Please note that numbers will be limited for these trips and may need to be allocated in terms of care needs.

There are still some restrictions and exclusions for visiting. Please refer to the suburb listing on our booking page. If you have visited any of these locations unfortunately you will be excluded from visiting. Of course, we have alternative methods for you to keep in contact with your loved one. There are also exemptions on compassionate grounds or for essential care purposes. Visiting days are detailed here.

Thank you to everyone for your patience and understanding. Can I wish you all a very happy and safe Australia Day. This year more than ever we should be grateful to be living in such a great country!

Sophia Markwell,
General Manager

Resident Contact Update

Great news for NSW with COVID numbers on the decrease, thank goodness. We have received an update this afternoon from NSW Health and are currently reviewing the revised visiting restrictions in line with our COVID 19 Management Plan.

At this stage, we are expecting to communicate new visiting arrangements on Monday 11th January so stay tuned for that update. Until that time, current restrictions will remain in place (ie. no visiting is permitted at this time).

Communication options with your loved one are still available via phone and video calling for Friday 8th January to Monday 11th January from 1pm to 5pm (last call is 4.30pm). Could we also ask that family members coordinate bookings so that one contact per resident is made per day. This allows for a more even opportunity for all residents to speak with their families.

Phone calls should last for no more than 30 minutes. Bookings are essential and timeframes must be strictly adhered to, please book here. If you do not have internet access to visit our website, please call 0432 597 534 and a member of staff will assist you to make a booking.

We appreciate that the restrictions have been difficult and challenging for you all and we appreciate your patience and understanding. As always, our residents’ safety is our first priority. Thank you again for your cooperation.

ATV Management

December Visits

[18 Dec 2020: Please check our Book-A-Visit page for the latest information.]

Here is our December visitor calendar. As you can see above, we’re open in the afternoons of: December 1, 2, 5, 8, 11, 12, 13, 14, 16, 19, 20, 24, 25, 26, 27, 30 and January 1, 2, 3, 6, 8, 9.

Visitors from Melbourne are now welcome at Abel Tasman Village, yeah!

COVID-19 fragments continue to be detected in sewage, so visitors from the following areas should take extra precaution when visiting. Please monitor for symptoms.

  • Western Sydney treatment plants

The area served by two sewage pumping stations includes the suburbs of North Kellyville, Rouse Hill, Box Hill, The Ponds, Kellyville Ridge, Parklea, Quakers Hill and Acacia Gardens.

  • Rouse Hill treatment plant

The area served by the Rouse Hill treatment plant includes the suburbs of Quakers Hill, Castle Hill, Annangrove, Kellyville, Box Hill, Kenthurst, Glenhaven, The Ponds, Rouse Hill, North Kellyville, Kellyville Ridge, Beaumont Hills, Stanhope Gardens, Baulkham Hills, Glenwood, Bella Vista, Parklea, Acacia Gardens and Norwest.

  • Liverpool treatment plant

The area served by the Liverpool treatment plant includes the suburbs of Bardia, Hinchinbrook, Hoxton Park, Abbotsbury, Ingleburn, Prestons, Holsworthy, Edmondson Park, Austral, Cecil Park, Cecil Hills, Elizabeth Hills, Bonnyrigg Heights, Edensor Park, Green Valley, Pleasure Point, Casula, Hammondville, Liverpool, Moorebank, Wattle Grove, Miller, Cartwright, Lurnea, Warwick Farm, Chipping Norton, Voyager Point, Macquarie Links, Glenfield, Catherine Field, Gledswood Hills, Varroville, Leppington, West Hoxton, Horningsea Park, Middleton Grange, Len Waters Estate, Carnes Hill, Denham Court.

Stay well,
Sophia Markwell,
General Manager

Steady as she goes…

Updated – please see our latest post here…

We’re continuing to keep a watchful eye on the “State of the Virus”, while we carefully open up to visitors. As you can see from the calendar, we’re open to visitors on Saturday 31st October and then on the 1st, 2nd, 6th, 7th, 8th, 9th, 12th, 14th and 15th of November.

As before, to book, call any day on (0401) 472 926 between 2.00 pm and 5.00 pm only and tell us your preferred date and time. Alternatively, send an SMS to this number.

As you’ll understand, we need to comply with NSW Health  Advice, as per this notice [ link] , which unfortunately excludes visitors from some suburbs, such as Lakemba, Liverpool, Bayside, Randwick and Camden Local Government Areas (full list of excluded suburbs here). Use of public transport is not recommended.

Book a Visit

We’re excited to further increase our visitor hours. This coming week, we’re open for visits on Sunday 18th, Thursday 22nd and Saturday 24th of October.
In the following week, the days are Sunday 25th, Tuesday 27th, Wednesday 28th and Saturday 31st as well as Sunday 1st of November.

As before, to book, call any day on (0401) 472 926 between 2.00 pm and 5.00 pm only and tell us your preferred date and time. Alternatively, send an SMS to this number.

Now that physical visits are practical once more, we’re phasing out our managed phone/video calls and booking them will cease on 23 October. However, if you live out of the area or are a vulneral person yourself and cannot leave the house to visit ATV, please call us with a special request for a phone or video call.

As you’ll understand, we need to comply with NSW Health  Advice, as per this notice [ link] , which unfortunately excludes visitors from some suburbs, such as Lakemba, Liverpool, Bayside, Randwick and Camden Local Government Areas (full list of excluded suburbs here). Use of public transport is not recommended.

Stay Safe,

Sophia Markwell,
General Manager

Visitor Update

As COVID restrictions are being carefully relaxed, it is now possible to visit residents on selected days.

Next days available: Saturday 10th and Wednesday 14th October between 1.00 pm and 5.00pm.

To book: call 0401 472 926 between 2:00 pm and 5:00 pm only on any day with your preferred time, alternatively send an SMS to this number. We will respond in a timely fashion to confirm or offer an alternative time.

Subject to NSW Health Dept advice, next week’s visiting will be on Sunday 18th and Thursday 22nd October.