Book a Visit

We’re excited to further increase our visitor hours. This coming week, we’re open for visits on Sunday 18th, Thursday 22nd and Saturday 24th of October.
In the following week, the days are Sunday 25th, Tuesday 27th, Wednesday 28th and Saturday 31st as well as Sunday 1st of November.

As before, to book, call any day on (0401) 472 926 between 2.00 pm and 5.00 pm only and tell us your preferred date and time. Alternatively, send an SMS to this number.

Now that physical visits are practical once more, we’re phasing out our managed phone/video calls and booking them will cease on 23 October. However, if you live out of the area or are a vulneral person yourself and cannot leave the house to visit ATV, please call us with a special request for a phone or video call.

As you’ll understand, we need to comply with NSW Health  Advice, as per this notice [ link] , which unfortunately excludes visitors from Lakemba and the Liverpool and Camden Local Government Areas (full list of excluded suburbs here). Use of public transport is not recommended.

Stay Safe,

Sophia Markwell,
General Manager

Visitor Update

As COVID restrictions are being carefully relaxed, it is now possible to visit residents on selected days.

Next days available: Saturday 10th and Wednesday 14th October between 1.00 pm and 5.00pm.

To book: call 0401 472 926 between 2:00 pm and 5:00 pm only on any day with your preferred time, alternatively send an SMS to this number. We will respond in a timely fashion to confirm or offer an alternative time.

Subject to NSW Health Dept advice, next week’s visiting will be on Sunday 18th and Thursday 22nd October.

Visitors!

Open Up!

As you know, Abel Tasman has been reviewing a limited opening of our facility to visitors on a weekly basis. 

This week, we can announce some changes! This is great news… but we are still restricted according to Local Government Area hot-spots after advice from the NSW Dept of Health and our peak advisory body ACSA

So unfortunately family and friends who have visited selected Local Government Areas in the last 14 days are still restricted from visiting the Abel Tasman Village (see listing below).

But we are happy to announce that for eligible visitors, we are implementing the following schedule starting this week:

  • Opening 2 days per week, on rotating days on weekdays and weekends between the hours of  1.00 and 5.00 pm. This week, those days will be Sunday 4th and Tuesday 6th of October.
  • We can accommodate a maximum of 2 people for a one hour visit in the Resident’s room only.
  • In order to reduce congestion visitors will need to book their visit online with arrivals staggered at 10 minute intervals in order to allow staff to conduct the necessary screening process and escorting. [update: for this week ( 4,6 October), we will operate on 15 minute intervals]
  • Booking must be made at the latest by 12pm on the requested day of visit. The last appointment available is at 4:10 for a visit finishing at 5.00PM.
  • Please be aware of social distancing whilst waiting to access the facility outside the gate and remember hand hygiene and mask etiquette for your visit. Of course we would appreciate your timely arrival according to your booking to help us facilitate your visit.

Our Book a Visit page will go live tomorrow (Saturday 3/10/2020).

You will appreciate that the above limitations are imposed on us by the NSW Department of Health.

Stay Safe,
Sophia Markwell,
General Manager.

Restricted Areas (click for map): Campbelltown LGA, Liverpool LGA and Parramatta LGA

Another week

Another week where staff went out of their way to assist our residents at an extraordinary time. I want to especially recognise those staff today. Many have close relatives overseas or interstate. While at the Village, the lock-down has meant going out of their way to keep our residents safe, healthy and entertained despite many challenges. Thank you!

Another week of looking forward to a gradual opening up of visits to Abel Tasman. Thankfully the signs are good, but we’ll need to wait for clearance from the authorities to open to visitors again. As we said last week, there is always the opportunity to allow visits in hardship cases. Talk to us where necessary.

Another week where our electronic communication facilities have improved. Our recent connection to the NBN has settled down and now offers a better connection for those of you connecting via old or new technologies. We have also begun a project to further improve communication facilities at the Village.

Stay Safe,

Sophia Markwell,
General Manager

Heading towards opening up

Stacey and Edith enjoying a walk in the ATV garden

As we head towards the end of September, our hopes are high that we will be able to welcome visitors to the Village soon. This has been a difficult period for friends and relatives, as well as the residents in our care. While the final decision is not in our hands, we now expect that we will be able to welcome visitors by early October, in time for the long weekend.

When we are ready to receive visitors, we will initially only be able to accommodate a maximum of two visitors at the same time. You’ll understand that we will require visitors to have masks and observe hygiene measures (yes, wash your hands!).

As most of our friends and relatives have found out, we post regular updates of goings on at the Village on our Facebook page. If you’re not already following us there, check out our Facebook feed when you get a chance.

Finally, should any urgent need arise, we can accommodate visitors by special request. Please contact me on the usual phone number.

Sincerely,

Sophia Markwell,
General Manager

August Update

We’ve settled into a routine at the Village and unfortunately expect to keep the current visitor restrictions at least until the end of August.

A reminder for ALL relatives and friends to ensure they have received the 2020 flu vaccine.

Despite the temporary closure, we are still providing for relatives to enter Abel Tasman Village when residents are entering End of Life care. These families and friends must still ensure they have current flu vaccination.

Thanks to all the families who have taken advantage of our new communication portal to stay in touch with your loved ones. You can book your session here (or look for the drop down menu item under “About Us”). Alternatively, staff can assist you on (02) 9645 3388.

Sophia Markwell
General Manager

Settling into a routine

I’ve been heartened by the support which we’ve received over the past week from friends and relatives of our Abel Tasman residents. It makes a difference! And of course, especially today when we’re celebrating Aged Care Employee Day!

Unfortunately, our lockdown continues and will again be reviewed in one week’s time, on 14th August. While staff have settled in their COVID routines of temperature testing and masks, we’re very much aware of the missing link for many in our care: regular communication.

To help solve this, from this Monday ( 9th August ), friends and relatives can book a call with residents at Abel Tasman village. Whether it’s a simple phonecall or a connection via WhatsApp, FaceTime or Facebook Messenger. One of our staff will be ready to facilitate the call at the appointed time.

You can book calls online here:  ( the “call a resident” link is also on the News page of our website )

I appreciate that, for many of us, this is an anxious time. Rest assured that we understand and are doing our very best for those in our care, as well as their friends and relatives.

Regards,

Sophia Markwell
General Manager

August Newsletter

Starring in our August Newsletter for one last time is Virginia Mills. She has been with us for 25 years and we’re finally letting her go! Thank you, Virginia.

Download the August Newsletter, not only to read a message from our General Manager about the unfortunate, but necessary lockdown of our facility, but also about our Home Care efforts and activities which we’ve got scheduled, no matter what happens in the outside world! And read the letter from the Dutch Consul General…

Oh yes, and don’t forget to forward your “thank you” message to staff to
( business.mgr@abeltasman.com.au ), in time for this Friday’s Employee Day (see earlier post). We rely on Abel Tasman Village staff to look after our elderly relatives. Send them a message that we appreciate their efforts…